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Shipping & Returns

Black Mesa Gun Dog Supply Shipping Policy

Fast and Reliable Shipping with USPS Priority Mail

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At Black Mesa Gun Dog Supply, we proudly use USPS Priority Mail to deliver your premium hunting dog gear quickly and reliably across the United States. Whether you’re ordering Garmin e-collars, Dakota 283 kennels, or MYOS supplements, our shipping options ensure your products arrive in top condition, ready for the field. Below, find details on our USPS Priority Mail services, estimated delivery times, and policies to make your shopping experience seamless.

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USPS Priority Mail Shipping Options

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  • Priority Mail (1-3 Business Days):

    • Overview: Our standard shipping method for domestic orders, delivering packages up to 70 lbs in 1-3 business days, depending on origin and destination.

    • Key Features:

      • Free tracking included for real-time updates.

      • Up to $100 insurance included for loss or damage.

      • Free pickup available at your home or business.

      • Prices start at $10.05 at Post Office (lower rates with Click-N-Ship online).

    • Best For: Collars, leashes, apparel, training dummies, and supplements.

  • Priority Mail Flat Rate:

    • Overview: Ship packages up to 70 lbs for a fixed price, regardless of weight or distance, using USPS-provided Flat Rate boxes or envelopes.

    • Key Features:

      • Free Flat Rate boxes and envelopes available.

      • Tracking and $100 insurance included.

      • Prices start at $7.60 (e.g., Flat Rate Envelope) via shipping platforms like Shippo.

      • Examples: Small Flat Rate Box ($8.10), Large Flat Rate Box ($18.95).

    • Best For: Heavy items like kennels or bulk training gear.

  • Priority Mail Cubic:

    • Overview: Cost-effective option for small, heavy packages (up to 20 lbs), priced by package volume (up to 0.5 cubic feet).

    • Key Features:

      • Up to 90% off retail rates for qualifying packages (e.g., under 12x12x6 inches).

      • Tracking and $100 insurance included.

      • Prices start at $6.64 via shipping platforms.

    • Best For: Compact, dense items like e-collars or supplements.

  • Priority Mail Express (1-2 Business Days):

    • Overview: Our fastest domestic shipping option, delivering in 1-2 days by 6 PM with a money-back guarantee.

    • Key Features:

      • Free tracking and $100 insurance included.

      • Sunday and holiday delivery available in select markets for an additional fee.

      • Prices start at $31.40 at Post Office (lower with Click-N-Ship).

    • Best For: Urgent orders like last-minute training gear or vests.

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Shipping Details and Policies

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  • Processing Time: Orders are processed within 1-2 business days from our facility in [insert location, e.g., Texas]. You’ll receive a confirmation email with tracking details once your order ships.

  • Delivery Estimates: Delivery times (1-3 days for Priority Mail, 1-2 days for Express) depend on origin, destination, and Post Office acceptance time. Check estimates using the USPS Service Standards Map.

  • Military Shipping: We ship to APO/FPO/DPO addresses at domestic rates, requiring customs forms for compliance. Learn more at USPS Military Shipping.

  • Free Pickup: Schedule a free USPS package pickup from your home or business via USPS.com.

  • Tracking: All Priority Mail shipments include free USPS Tracking. Monitor your package at USPS Tracking or through our order confirmation emails.

  • Insurance: Up to $100 insurance is included for loss or damage. Additional coverage up to $5,000 is available for purchase. See USPS Insurance Details.

  • Nonstandard Fees: Packages with nonstandard characteristics (e.g., over 24 oz of liquid in glass or over 2 cubic feet) incur a $4.00 fee. See USPS Nonstandard Fees.

  • Returns: Use Priority Mail Return Service for fast, convenient returns with $100 insurance included. Contact us at [insert contact email] for return labels.

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Why Shop with Black Mesa Gun Dog Supply?

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We partner with USPS to provide affordable, reliable shipping for your gun dog gear. Our Priority Mail options offer speed, tracking, and insurance, ensuring your Garmin, DT Systems, SportDOG, or Dakota 283 products arrive safely. As a veteran-owned business, we’re committed to delivering exceptional service to hunters and trainers across the USA.

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Shop Black Mesa Gun Dog Supply today and enjoy fast, reliable USPS Priority Mail shipping for all your hunting dog essentials! For questions, contact us at support@blackmesagundogsupply.com or visit USPS.com for more details.

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Black Mesa Gun Dog Supply Return & Exchange Policy

​Hassle-Free Returns & Exchanges

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At Black Mesa Gun Dog Supply, we want you to be completely satisfied with your hunting dog gear. Our straightforward returns and exchanges policy ensures a smooth process for returning unsatisfactory items or swapping for the perfect product. Below are the details for returning or exchanging your Garmin, DT Systems, SportDOG, MYOS, or other premium gear, along with specific instructions for restricted items.

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Returns & Exchanges Policy

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  • 30-Day Return Window: Return any unsatisfactory item within 30 days of the invoice date for a credit to your account, exchange, or adjustment. After 30 days, the manufacturer’s warranty applies.

  • Insure Your Return: Please insure all returned goods for their full retail value. Black Mesa Gun Dog Supply is not responsible for items lost or damaged during return shipment.

  • Shipping Methods: Use FedEx, UPS, or insured USPS Parcel Post with delivery confirmation and signature required to ship returns to:

    Black Mesa Gun Dog Supply Returns 8719 S Quanah Ave Tulsa, OK 74132

  • Exchange Shipping Costs: For exchanges, standard shipping charges apply to the replacement item. Include payment for shipping with your return (personal checks not accepted).

  • Non-Accepted Payments: We do not accept personal checks for exchanges or additional shipping costs.

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Special Instructions for Restricted Items

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  • Items Containing Powder (e.g., Blanks, Primers, Poppers, Launcher Loads):

    • Cannot be shipped via USPS or air services due to safety regulations.

    • Return using FedEx Ground or UPS Ground only.

  • Blank Pistols:

    • Prohibited from shipping via USPS.

    • Return using FedEx or UPS services.

  • Electronic Items with Lithium-Ion Batteries:

    • Require special labeling if shipped via USPS, per USPS Publication 52 guidelines.

    • Alternatively, use FedEx or UPS for simpler handling.

    • Ensure compliance with USPS Hazardous Materials Guidelines or carrier-specific rules.

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How to Process a Return or Exchange

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  1. Contact Us: Reach out to [insert contact email/phone, e.g., support@blackmesagundogsupply.com] within 30 days of your invoice date to initiate a return or exchange.

  2. Package Your Item: Securely pack the item in its original packaging, if possible, and include the invoice or order number.

  3. Insure and Ship: Ship via FedEx, UPS, or insured USPS Parcel Post with tracking and signature confirmation. Insure for full retail value.

  4. For Exchanges: Specify the replacement item and include payment for shipping (credit card or approved methods only).

  5. Confirmation: Once received, we’ll process your return or exchange within 2-3 business days and notify you via email.

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Why Choose Black Mesa Gun Dog Supply?

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As a veteran-owned business, Black Mesa Gun Dog Supply is committed to providing premium hunting dog gear and exceptional customer service. Our clear returns and exchanges policy ensures you can shop with confidence for Garmin e-collars, Dakota 283 kennels, MYOS supplements, and more. We strive to make the process easy and efficient, so you and your gun dog can focus on the hunt.

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Shop Black Mesa Gun Dog Supply today and enjoy peace of mind with our flexible 30-day returns and exchanges policy! For questions, contact us at [insert contact email/phone] or visit www.blackmesagundogsupply.com.

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